HomeTerms of Service

Terms of Service

These Terms of Service (“Terms”, “Agreement”) are established between A4LCMP LTD (“Company”, “Us”, “We”) and the individual or entity entering into this Agreement (“You”). These terms regulate your access to and use of the Company’s Software, Platform, or Services (“Services”).

By accessing or utilizing the Company’s Services, you agree to adhere to and be governed by the terms and conditions delineated in this Agreement. Non-compliance with these Terms and Privacy Policy, while using the Software, may expose you to civil and criminal liabilities.

PLEASE NOTE: IF YOU DISAGREE with any part of these Terms of Service or our Privacy Policy, DO NOT USE OUR SERVICES.

Software

A4LCMP LTD offers the “WarmUp Inbox” SaaS application to businesses and organizations, providing email organization, marketing, and related services, features, and functionalities. To avail of these services, customers are required to provide sensitive information, including payment details and customer data, which is safeguarded under this agreement.

By accepting these Terms, you are granted permission to use the A4LCMP LTD Services, subject to the stated limitations. Your utilization of the A4LCMP LTD Services is undertaken at your own risk. Please note that these services may undergo modifications, updates, interruptions, or suspensions without prior notice or liability. Some of our services may necessitate a monetary purchase, which will grant you access to the specified A4LCMP LTD product.

Please note that all prices listed do not cover applicable local taxes.

A4LCMP LTD reserves the right to adjust the pricing of any of our services. If you are dissatisfied with the pricing of any service, you have the option to cancel your purchase in accordance with the Terms & Conditions.

Subject to applicable laws and regulations, no refunds will be provided, except in rare cases of major service failures. Payments made for any purchased service are non-refundable.

We provide chat support exclusively, with no guaranteed response times.

We offer a 7-day free trial, limited to one trial per individual.

Our access

By accessing our Software, it becomes necessary to interact with certain software, hardware, and/or devices. You hereby consent to grant us permissions as outlined below in relation to the Company Services:

  1. Permit us to connect to your email account utilizing IMAP, SMTP, or any alternative authentication methodologies.
  2. Authorize us to dispatch emails acting on a user’s behalf.
  3. Facilitate our utilization of 3rd-party tools and APIs; Allow us the ability to respond to emails impersonating you.
  4. Grant access to A4LCMP LTD support to sign into the inbox for assistance and troubleshooting purposes.

Accounts and Registration

In order to utilize the Service’s features, users are required to create an account. During the registration process, users may need to furnish certain personal information such as their name, credit card details, email address, phone number, profile image, or other contact details. By registering, you confirm that the provided information is accurate, current, and complete, and agree to keep it updated regularly. Additionally, during the registration, a password will be requested. It is your responsibility to verify and authorize all Users, manage their access to the Services, prevent unauthorized access, and safeguard the confidentiality of usernames, passwords, and account information. You are accountable for all activities carried out under your account. If you suspect any security breach or unauthorized access, please promptly inform us via our Help Center.

Fees

All fees payable to the Company are due once placed. Your order is non-cancelable and the sums paid are nonrefundable, except as provided in this Agreement or Your order. You will pay any sales or other similar taxes imposed by applicable law that the Company must pay based on the Services You ordered.

Billing and Automatic Payments

Users can opt to subscribe to the Company’s paid services. Subscriptions will automatically renew at the end of each service period, with the chosen payment method being charged, unless a decision to cancel the subscription for the Company Services is made.

Use of Service Restrictions

The company is dedicated to delivering top-quality service to all its customers. To ensure the protection of our software and services and prevent misuse, we reserve the right to take appropriate actions if any violation of our terms or applicable laws occurs. In the event of service misuse, the company retains the right to terminate your account without issuing a refund for any previously paid services.

By using the service, you agree to the following:

  • You will refrain from engaging in conduct that violates any applicable federal, state, local, or international law or regulation.
  • You will not participate in activities that infringe upon any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party.
  • You will avoid conduct that may cause harm or damage, including reverse engineering, creating viruses, or manipulating data.
  • You will refrain from any behavior deemed objectionable or disruptive to others’ use of the service, which may potentially expose the company or others to harm or liability.

Moreover:

  • You must not upload materials that could negatively impact the platform’s functionality, including harmful files or computer programs such as viruses or worms.
  • You are prohibited from monitoring, copying, or extracting information from the platform through any unauthorized means.
  • Unauthorized access or use of the software, including any attempts to bypass content protection mechanisms, is strictly prohibited.
  • Displaying, reproducing, or distributing any part of the software, including accompanying documentation or content, is not allowed.
  • The use of automated devices or programs to access or manipulate the software for unauthorized purposes is strictly prohibited.
  • You are not permitted to engage in activities that may damage, disable, or gain unauthorized access to the software, the company’s servers, or user accounts.
  • Any actions that impair or manipulate advertising in connection with the software or products are not allowed.
  • Manipulation of data to circumvent billing procedures or fee schedules is strictly prohibited.
  • Setting up multiple accounts for the same individual or organization to send similar content is not allowed.
  • Harvesting or utilizing personal contact information from recipients of your engagement through our services is strictly prohibited, and any participation in such activities will result in a lifetime ban from our services.

Compliance with Laws

The software and products are intended solely for lawful purposes. It is imperative that you use the software and products in strict adherence to this agreement and all other pertinent U.S., state, local, and international laws within your jurisdiction. Under no circumstances should our software or products be utilized for any unlawful or discriminatory activities, including those prohibited by the Federal Trade Commission Act, Fair Credit Reporting Act, Equal Credit Opportunity Act, or any other laws governing commerce.

Limited Licence for Service

The company provides you with a limited, non-exclusive license to access and use the Service strictly for personal purposes. Any reproduction, redistribution, sale, creation of derivative works, decompilation, reverse engineering, or disassembly of the Service without express written permission from the company is strictly prohibited. Additionally, any attempts to interfere with or harm the Service are not permitted. All rights not expressly granted by the company are reserved.

The company also grants users a limited, revocable, non-exclusive, non-sublicensable license to access the Service and view, copy, and print specific sections of the Content available to users. However, this license is subject to the Terms of Use, and users must adhere to the following conditions:

  • Users may view, copy, and print sections of the Content solely for personal use.
  • Users are prohibited from modifying the Services or Content, creating derivative works, or reproducing, distributing, or displaying the Services or any Content (except for page caching) unless explicitly permitted in the Terms of Use.
  • Users must not alter or remove any copyright, trademark, or other proprietary notices within the Content.
  • Users are required to use the Services solely for their intended purposes.

The company reserves the right to revoke this license at any time, with or without reason. The company shall not be held liable for any perceived interference with business or contractual relations, whether in tort or otherwise.

Confidentiality

Both parties recognize that during the fulfillment of their obligations under this Agreement, they may come into possession of certain confidential information. Each party agrees that any such confidential information received by it, its parents, affiliates, subsidiaries, or customers, whether before or after the date of this Agreement, must be held in strict confidence. This information is to be used solely for the purposes outlined in this Agreement and should not be disclosed without the prior written consent of the other party. Both parties are permitted to disclose Confidential Information solely to employees, agents, or subcontractors who are obligated to safeguard it against unauthorized disclosure in a manner that provides no less protection than required under this Agreement.

However, it is important to note that neither party is prohibited from revealing the terms or pricing specified in this Agreement or any orders placed under this Agreement in any legal proceeding stemming from or related to this Agreement. Additionally, disclosure of the Confidential Information to a governmental entity as necessitated by law is permitted.

Suspension and Termination

Either party has the authority to terminate this Agreement at any time, with or without cause, by providing a minimum of 2 days’ prior written notice to the other party. Please note that we do not provide refunds. It is important to highlight that, notwithstanding anything mentioned in these Terms, we retain the right, at our sole discretion and without prior notice, to terminate your access to or use of the Services at any time and for any reason or no reason at all.

Additionally, the Company reserves the right to temporarily suspend your password, account, and access to or use of the Services if you or your users violate any provisions within this Agreement. Such suspension may also occur if, in the reasonable judgment of the Company, the Services or any of its components are under the threat of significant security breaches or functional impairment.

The provisions that survive the termination or expiration of this Agreement include those related to limitation of liability, indemnification, payment, and other provisions that are inherently intended to persist beyond the termination.

Repairs and Maintenance

The company reserves the right to update the service at its discretion. You are obligated to accept all updates and service packs (referred to as “Patches”) necessary for the effective functioning and security of the Services, including those for the Company Programs, as these Patches are typically released by the company in accordance with the Service Specifications.

 

Security of You Information and Data Storage

You have the option to access your Information through the Company Service using your designated password and username. It is strongly advised not to share your password with anyone. Certain sensitive information is encrypted using TLS or SSL technology to ensure the safety of your Information during transmission to us. However, it is important to note that no data transmission can be guaranteed to be 100% secure. While we implement commercially reasonable security measures to safeguard data and endeavor to collaborate with companies that uphold similar standards, we cannot assure the security of any information transmitted to or from the Company Service. We also cannot be held responsible for the actions of any third parties who may intercept such information.

Third Party Content

Any Third Party Content accessible through the Services Environment provided by the Company is presented on an “as-is” and “as available” basis without any form of warranty. It should be noted that Third Party Content may be indecent, offensive, inaccurate, infringing, or otherwise objectionable or unlawful. You understand and acknowledge that the Company is not accountable for and is not obligated to oversee, monitor, or rectify Third Party Content. However, the Company retains the right to take remedial action if any of this content violates the applicable restrictions under this Agreement, including the removal of or disabling access to such content.

 

Our Communications

Upon entering into this agreement, you acknowledge that we may contact you via telephone (utilizing methods such as a live person, automatic dialer, prerecorded message, or a combination thereof) to discuss the products, and you consent to such contact. Additionally, we may reach out to you via telephone (including through automatic dialer or prerecorded message) or send you text messages for the purpose of providing you with your password or other requested information.

We retain the right to send you messages for various purposes, including to (a) notify you of modifications or enhancements to the Software, the Products, this Agreement, or the Fee Schedule, (b) alert you about any breaches of this Agreement or actions linked to your access and use of the Software or the Products, (c) communicate any other matters concerning the Software, the Products, or this Agreement, or (d) for marketing and other related purposes. It is important to note that this provision does not mandate us to send any notice if no notice is required or mandated elsewhere in this Agreement.

You have the option to unsubscribe from our marketing communications at any time, although you will still receive transactional messages from us.

It is essential to understand that you are not required to agree to this provision in order to use the Software or purchase the Products. If you wish for us not to contact you via telephone, please send an email to support@a4lcmp.com

Privacy Policy and Sensitive Information

We furnish you with details concerning our utilization of contact data in our Customer Contact Privacy Policy, accessible at the following location, which may be subject to modifications by us periodically.

Moreover, you are prohibited from importing or including in any lists or other content that you upload to our servers, any of the following information: social security numbers, national insurance numbers, credit card details, passwords, security credentials, or any form of sensitive personal or health information.

Dispute Process

THESE CLAUSES CONTAIN MANY OF YOUR RIGHTS IN CASE OF A DISPUTE. PLEASE REVIEW THESE RIGHTS CAREFULLY. 

Assumption of Risk

You are accountable for regularly creating backup copies of your contacts and content.

Furthermore, it is your sole responsibility to guarantee that your utilization of the Platform adheres to relevant laws and does not infringe upon the rights of any third party, including, but not limited to, intellectual property rights. You also retain full responsibility for ensuring your regulatory compliance in relation to your use of the Services.

Consequently, you bear all liability for any claims, lawsuits, or complaints brought against you, encompassing all damages associated with your utilization of the Software and Services.

PekGo Email Marketing Services

 

Email: support@a4lcmp.com

Phone: +1 (972) 838 1438

Address: 24-26 Arcadia Avenue, London, N3 2JU, United Kingdom